Helplines & Resources
Sometimes you need to speak to someone right away. These trusted UK organisations are here for you.
Age UK
The UK's leading charity for older people, offering advice on health, money, care and everyday life.
The Silver Line
A free, confidential helpline providing information, friendship and advice to older people, open 24 hours a day.
Samaritans
Round-the-clock emotional support for anyone struggling to cope or in distress. Free to call, day or night.
Mind
Mental health charity offering information and support for anyone experiencing a mental health problem.
Citizens Advice
Free, confidential and impartial advice on benefits, housing, family, money and consumer issues.
Re-engage
A charity tackling loneliness in older people through free social activities, tea parties and call companions.
Independent Age
Free, impartial advice for older people on money, care and rights, plus friendly phone calls and local groups.
Befriending near you
Looking for support near you?
Search the Befriending Networks UK directory at befriending.co.uk or ask your care home activities coordinator.
Need help with Same Street?
Having trouble with your account or something on the platform? Get in touch with us.